Email preferences (please uncheck the box to unsubscribe from the mailing list)
Terms and conditions
* denotes a required field.


Accord Healthcare Limited ("Accord") (referred to as "We" "Us" "Our") provide you this website,, (the "Site") and we are committed to protecting and respecting your privacy.

This privacy policy sets out the basis on which any personal data is collected from you, including what type of information is gathered and tracked, how we use the information and with whom the information is shared.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  If you do not agree with this policy, please do not use this Site.

By accessing and using this Site, you hereby agree and accept the terms of this privacy policy.

Personally Identifiable Information

In general, you can visit some parts of this Site without telling us who you are and without giving any personal information about yourself.  However, much of this Site can only be accessed by you once you have registered with us to use the Site, in which case we will need some information from you.

Personal Information

It may be necessary to ask for personal information including (but not limited to) your name, postal address, e-mail address, telephone number, your organisation and your position within that organisation.  This information is typically provided at the time of registering to use our Site, subscribing to our service, posting material or requesting further services and we may use this information to respond to your requests or to contact you via mail, e-mail or phone to inform you of new products, services or promotions that we may offer. 

We may also collect and process the following personal data about you:

If you contact us, we may keep a record of that correspondence.
Details of any transaction you carry out through our Site and of the fulfilment of any orders.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Non-Personal Information

In addition to the personal information that you may provide us with, this Site may use technology that lets us collect certain technical information.  We may, for instance, monitor your usage of this Site.  This may include monitoring how many times you visit, which pages you go to, the resources you access, traffic data, location data, weblogs and the originating domain name of a user's internet service provider.   By showing how and when our visitors use this Site, this information can help us to continue to improve this Site.  Please see further the section on ‘IP Addresses and Cookies' below. 

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

We may use cookies on this Site.  A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer so that when you next return, the website recognises your computer.  They help us to improve our Site and to deliver a better and more personalised service.  They enable us:

to estimate our audience size and usage pattern;
to store information about your preferences, and so allow us to customise our Site according to your individual interests;
to speed up your searches; and
to recognise you when you return to our Site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.

Please note that our advertisers may also use cookies, over which we have no control.

Information provided by you

You agree that any information or materials that you or individuals acting on your behalf provide to us will not be considered confidential or proprietary.  By providing any such information or materials, you grant us an unrestricted, irrevocable, worldwide, royalty-free licence to use, reproduce, display, publicly perform, transmit and distribute such information and materials.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside of the European Economic Area ("EEA"). It may also be processed by staff operating outside of the EEA who work for us or for one of our suppliers.  By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. However, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made of the Information

We use information held about you in the following ways:

To ensure that content from our Site is presented in the most effective manner for you and for your computer.
To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
To contact you as part of customer satisfaction surveys or market research purposes.
We may also use your data, or permit carefully selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are new to this Site, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the 'Newsletter' tickbox situated on the form on which we collect your data (the registration form).'

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 55 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Disclosure of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

In the event that Accord sell or buy any business or assets, in which case Accord may disclose your personal data to the prospective seller or buyer of such business or assets.
If Accord is acquired or substantially all of Accord's assets acquired by a third party, in which case personal data held by the relevant party about its customers will be one of the transferred assets.
We will release information about you if you direct us to, or if we are required to do so by law or any other regulatory authority.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise this right at any time by contacting Accord at the contact address (or e-mail address) given below.   

Our Site may, from time to time, contain links to and from third party websites.  These are provided solely for your convenience.  If you use these links, you leave our Site.  We have not reviewed all of these third party websites and do not control and cannot be responsible for their privacy practices, or the content, or availability of those websites.  Therefore, Accord endorse or make any representations about them, or any material found on such web pages, or any results that may be obtained from using them.  If you decide to access any of the third party websites linked to on this Site, you agree to do so entirely at your own risk.  Please check these third party websites' privacy policies before you submit any personal data to them.     

Access to Information

The Data Protection Act 1988 (the "Act") gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small fee (currently £10) to meet our costs in providing you with details of the information we hold about you.

Accord Privacy Policy

As a pharmaceutical company, Accord has ethical and legal responsibilities to collect and retain information on any potential adverse effects to our products.  The safety information gathered is a vital addition to understanding the safety profile of our products for the protection of public health. In view of this, user-generated information deemed to be an adverse event or product complaint will be collected by the Accord Group in order to meet legal obligations. Accord may follow-up directly with the individual who generated the adverse event or product complaint information in order to gain more information.

The Accord Group respects the privacy of the visitors to this website. The information that is gathered by the Accord Group during the use of this website will only be used for the purposes as indicated and with applicable law. The Accord Group will not give any information to third parties without the explicit permission of the visitor. Furthermore, the Accord Group strives to secure visitor information in such a manner that third parties cannot access this information. While great care is taken to prevent third party access, the Accord Group cannot be held responsible if information is obtained illegally by third parties.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact Details and Company Information

Accord are data controllers of your personal information. 

Questions, comments and requests regarding this privacy policy are welcomed and should be sent to the address given below.

Company: Accord-UK Ltd

Address: Accord-UK Ltd, Whiddon Valley Barnstaple Devon EX32 8NS

Telephone: 01271 385 200